Leaders United by BID Quality Achievement

Institut Supérieur de la Qualité Totale (ISQT), from Senegal, winner of the BID International Star for Leadership in Quality Award in Paris 2016

Paris hosted this year's BID International Star for Leadership in Quality Convention, where professionals and business leaders from around the world gathered to recognize excellence and success. In particular, the convention celebrated quality in business and operations. Award winners demonstrated commitment to the criteria of the QC100 TQM Model, which helps bolster customer satisfaction and cost efficiency across all areas of operation.

Among this year's winners, El Hadji Abdou Karim Fall of Institut Supérieur de la Qualité Totale (ISQT), from Senegal, received the International Star for Leadership in Quality Award in the Gold Category at the BID Quality Convention in Paris. The organization has made huge strides this year as a leader not only within its sector, but also in Senegal. The Award came as an ideal way to celebrate this past year's successes while looking forward to putting quality first in the year to come.

Paris, one of the largest cities in Europe, is considered one of the top three most important cities in the world due to its influence in politics, education, entertainment, media, fashion, science and the arts. Paris is home to some of the planet's most important international organizations including UNESCO, the Organization for Economic Cooperation and Development and the International Chamber of Commerce.  The Paris urban area boasts a population of over 11 million people and is home to 37 Fortune 500 companies. Its 3,800 historical monuments and 4 UNESCO World Heritage Sites attract more than 42 million tourists per year, making Paris the most visited city in the world and the perfect location for BID's Quality Commitment Convention. 

Institut Supérieur de la Qualité Totale (ISQT) won the International Star for Leadership in Quality Award in the Gold category in Paris in the presence of leaders and representatives from 49 countries at the International Star for Leadership in Quality Convention. The prestigious award is presented in recognition of business excellence and innovation. From left to right: Prof. Dr. Alfonso C. Casal, Scientific Director of BID, Jose E. Prieto, President and CEO of BID, El Hadji Abdou Karim Fall, President of Institut Supérieur de la Qualité Totale (ISQT), and Devin Savage (MEP).

El Hadji Abdou Karim Fall stood before the gathering of international leaders, sharing the company's achievements to date as well as its future ambitions and goals. Despite the difficult current global economic climate, Institut Supérieur de la Qualité Totale (ISQT) strives to excel in quality each day, creating a competitive advantage in its industry. For this reason, Institut Supérieur de la Qualité Totale (ISQT) won the 2016 BID International Star for Leadership in Quality Award in Paris. The Award is presented by BID to those companies and organizations from around the world that best adhere to excellence and innovation in their practices, putting quality first at all levels of organization.

Leaders awarded by BID are united by their commitment to quality in their respective sectors. This year, winning organizations include:

Yangtze Optical Fibre and Cable Joint Stock Limited Company - from China. This joint venture of three companies established in 1988, manufactures and sells optical fiber cables for the telecommunication industry in an area of 140,000 m2. Ranked second on the Top 10 Competitive Global Optical Fibre and Cable Enterprises in 2012 and 2013, it has an annual optical fibre production capacity of 57,000,000 fiber kilometers. Its social responsibility policy includes environment protection and health and safety measures for employees.

DERAAH - form Saudi Arabia. Specialized in manufacturing perfumes and cosmetics, this is an ISO certified trading company with more than 500 galleries in the country where they sell a wide variety of products such as its own perfumes, men's accessories, and body and hair products, among others.

FYI - Ecuador, from Ecuador. Developing projects for the energy and industrial sector, this ISO certified company has constructed more than 200 km of roads and 50 oil platforms in its 10 years of experience. Its highly experienced and professional staff is they key to the recognition it has received.

Dubai Electricity and Water Authority (DEWA) - from United Arab Emirates. DEWA, currently providing a reliable supply of electricity and water service to 730,000 customers, with satisfaction topping at almost 95%, was founded as a result of the merger between Dubai Electricity Company and Dubai Water Department in 1992. Its solar park became operational in 2013 and the second phase will start to operate in 2017.As one of the supporters of the initiative to make Dubai the smartest city in the world, it has created three initiatives which involve the use of photovoltaic solar panels, the construction of infrastructure for electric vehicle charging stations and smart technology improvements to make service faster.

Fábrica de Quesos Italianos Del Vecchio - from Colombia. The brothers Angelo and Antonio del Vecchio founded this traditional cheese company in 1923, now ranked among top national dairy producers. Based on the careful selection of the main raw material of its products, such us the special attention to the breed of dairy production herds available in Colombia, they try not to affect the quality and production process and not add unnecessary additives or preservatives.

The companies honored in Paris were recognized not only for their entrepreneurial achievements, but also for their dedication to continuous improvement and innovation, key concepts of the QC100 Total Quality Management Model. Seeking to increase customer satisfaction and optimize efficiency, the model promotes an organizational culture of engagement and a proactive approach to improving processes.

All of the winning companies in Paris have expressed their commitment to the QC100 TQM Model, which serves as an excellent example for other organizations in today's rapidly changing business environment. By making customer satisfaction the highest measure of quality, BID award winners set the benchmark in their respective sectors and contribute to the social and economic development of their countries, paving the way for world-changing initiatives. A key example can be seen through Institut Supérieur de la Qualité Totale (ISQT), whose spirit of innovation and positive growth has overcome and indeed thrived in the challenging current global economic climate.

An ongoing commitment to Quality, one of the core requirements for receiving a BID Award, can be witnessed through the distinguished companies previously honored with a BID Quality Award. Companies which already share BID's corporate seal are present in more than 170 countries and include world-renowned names on the Fortune Global 500 list such as: Operadora VIPS, of Wal-Mart Stores (1) Indian Oil Corporation Limited (119); and Beijing COFCO Plaza Development (272).

Other previous BID winners worthy of mention include Turner Construction (USA); Haki (Sweden); Ansaldo Energy (Italy); Zepter (Austria); RAO-Unified Energy Systems (Russia); Als & Cachou-TBWA (France); Tata Group (India); Plamex-Plantronics (USA); Dogus Holding A.S. (Tukey); Franklin Electric (USA and Mexico); QMS International from the United Kingdom, FSUE VO "Safety" (Russia); and Viking Line (Finland).


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